A cover letter is a key part of getting a job in the hospitality field. It's a chance to show why you're a good fit for a hotel, restaurant, or other hospitality business. When you apply for a job, your cover letter goes with your resume. It helps explain your skills and why you want the job.
Writing a good cover letter for a hospitality job isn't hard, but it does take some thought. You need to think about what makes you special and why an employer should pick you. A strong cover letter can help you stand out from other people who want the same job.
In this article, we'll talk about how to write a cover letter for a hospitality job. We'll go over what to include, how to format it, and give you tips to make your letter better. We'll also show you an example of a good hospitality cover letter. By the end, you'll know how to write a cover letter that gets noticed.
Remember, a cover letter is your chance to make a good first impression. It's where you can show your personality and explain why you'd be great at the job. So, let's get started on how to write a hospitality cover letter that helps you get the job you want.
Hospitality Cover Letter Example
Dear Mr. Nathaniel Caldwell,
I am writing to express my strong interest in the Hospitality position at Marriott International. As a passionate and dedicated professional in the hospitality industry, I am excited about the opportunity to contribute to your esteemed organization's reputation for excellence in guest service and satisfaction.
Throughout my career, I have honed my skills in creating exceptional guest experiences, demonstrating a keen eye for detail, and fostering a welcoming atmosphere. My background includes expertise in front desk operations, reservation management, and conflict resolution, all of which I believe align perfectly with the high standards of Marriott International.
What sets me apart is my innate ability to anticipate guests' needs and go above and beyond to exceed their expectations. I am adept at handling high-pressure situations with grace and efficiency, ensuring that even the most challenging circumstances are resolved to the guests' satisfaction. My multicultural awareness and language skills (if applicable) allow me to connect with a diverse clientele, making every guest feel at home.
I am particularly drawn to Marriott International's commitment to innovation in the hospitality sector. Your recent initiatives in implementing cutting-edge technology to enhance guest experiences resonate with my own passion for staying at the forefront of industry trends. I am eager to bring fresh ideas and contribute to your team's ongoing efforts to redefine luxury and comfort in the modern era of travel.
Moreover, I admire Marriott's dedication to sustainability and community engagement. These values align closely with my personal ethos, and I would be thrilled to be part of an organization that prioritizes social responsibility alongside business success.
I am confident that my enthusiasm, coupled with my proven track record in hospitality, would make me a valuable asset to your team at Marriott International. I look forward to the opportunity to discuss how my skills and experiences can contribute to your continued success.
Thank you for your time and consideration. I am excited about the possibility of joining the Marriott family and helping to create unforgettable experiences for guests around the world.
Sincerely,
Aiden Lane
How to Write & Format a Cover Letter Header
The header of your hospitality cover letter sets the tone for your application and provides essential contact information. A well-formatted header ensures your letter looks professional and makes it easy for hiring managers to reach you.
Contact Information
Begin your header with your full name, followed by your address, phone number, and email address. Ensure all details are current and professional. If you have a LinkedIn profile or personal website relevant to the hospitality industry, consider including it as well.
Date
Include the current date below your contact information. This helps keep your application timeline clear and organized.
Recipient's Details
Next, add the name and title of the person you're addressing the letter to, along with the company name and address. If you don't know the specific recipient, research to find the appropriate hiring manager or department head.
Greeting
Conclude your header with a professional greeting. Whenever possible, address the recipient by name (e.g., "Dear Mr. Smith" or "Dear Ms. Johnson"). If you can't find a specific name, use a general greeting like "Dear Hiring Manager" or "Dear [Hotel Name] Recruitment Team."
Remember, a well-crafted header demonstrates attention to detail – a crucial skill in the hospitality industry. It sets the stage for a strong first impression and shows you've taken the time to personalize your application.
Greeting Your Potential Employer
After crafting a professional header, the next crucial element of your hospitality cover letter is the greeting. This section sets the tone for your letter and demonstrates your attention to detail and professionalism.
Research the recipient's name
Whenever possible, address your letter to a specific person. Take the time to research the name of the hiring manager or department head. This personal touch shows initiative and genuine interest in the position.
Use a professional salutation
If you have a name, use "Dear Mr./Ms./Dr. [Last Name]:" If you're unsure about the recipient's gender, use their full name. When a name isn't available, opt for a general but professional greeting such as "Dear Hiring Manager:" or "Dear [Hotel/Restaurant Name] Recruitment Team:"
Avoid outdated or overly casual greetings
Steer clear of outdated phrases like "To Whom It May Concern" or casual greetings like "Hey there!" These can come across as impersonal or unprofessional in a hospitality setting where etiquette is highly valued.
By crafting a thoughtful and appropriate greeting, you'll set a positive tone for the rest of your cover letter and demonstrate your understanding of hospitality industry standards.
Introducing Yourself in a Cover Letter
The introduction of your hospitality cover letter is your first opportunity to make a strong impression on potential employers. This crucial section sets the tone for the rest of your letter and should immediately capture the reader's attention.
Hook the Reader
Begin with a compelling opening statement that highlights your enthusiasm for the position and the company. Mention the specific job title you're applying for and where you found the listing.
Showcase Your Qualifications
Briefly mention one or two key qualifications that make you an ideal candidate for the role. Focus on skills or experiences that are directly relevant to the hospitality industry and the specific position.
Express Your Interest
Demonstrate your knowledge of the company by mentioning something specific about their reputation, values, or recent achievements. This shows that you've done your research and are genuinely interested in working for them.
Transition to the Body
End your introduction with a sentence that smoothly leads into the main body of your cover letter. This can be a brief statement about what you'll discuss in more detail in the following paragraphs.
Remember, the goal of your introduction is to entice the hiring manager to continue reading. Keep it concise, engaging, and tailored to the specific hospitality position and company you're applying to.
Strong Example
Dear Hiring Manager,
As a passionate hospitality professional with over 5 years of experience in luxury hotels and resorts, I was thrilled to discover the Guest Services Manager position at The Grand Plaza Hotel. Your reputation for exceptional guest experiences and commitment to innovation in the hospitality industry aligns perfectly with my career goals and expertise. I am excited about the opportunity to bring my skills in guest relations, team leadership, and operational excellence to contribute to The Grand Plaza Hotel's continued success.
Why is this a strong example?
This is a strong cover letter introduction for several reasons. First, it immediately establishes the candidate's relevant experience and passion for the industry, which captures the reader's attention. The introduction also demonstrates knowledge of the specific company by mentioning its reputation and values, showing that the applicant has done their research. Additionally, it clearly states the position being applied for and expresses enthusiasm for the opportunity. The candidate also briefly highlights key skills that are relevant to the role, giving the hiring manager a preview of their qualifications. Finally, the tone is professional yet personable, which is crucial in the hospitality industry. Overall, this introduction effectively sets the stage for the rest of the cover letter and encourages the reader to continue.
Weak Example
To whom it may concern,
I am writing to apply for any open positions at your hotel. I have always wanted to work in hospitality and I think I would be a good fit. I am a hard worker and I like people.
Why is this a weak example?
This is a weak cover letter introduction for several reasons. First, it's addressed generically, showing no effort to research the specific recipient. Second, it lacks focus by not mentioning a particular position, suggesting the applicant hasn't tailored their application. Third, it fails to grab attention or showcase unique qualifications. The statements about being a 'hard worker' and 'liking people' are vague and cliché, offering no concrete value to the employer. Finally, it doesn't demonstrate any knowledge of the company or enthusiasm for the specific role, missing an opportunity to make a strong first impression. A stronger introduction would be personalized, mention a specific role, highlight relevant skills, and show genuine interest in the company.
Writing the Body of Your Cover Letter
The body of your hospitality cover letter is where you can truly showcase your qualifications and enthusiasm for the position. This section should provide specific examples of your skills, experiences, and achievements that align with the job requirements.
Highlight Relevant Skills
Focus on skills that are particularly valuable in the hospitality industry, such as customer service, communication, problem-solving, and teamwork. Provide concrete examples of how you've utilized these skills in previous roles.
Demonstrate Industry Knowledge
Show your understanding of the hospitality sector and the specific company you're applying to. Mention any relevant certifications, training, or industry-specific software you're familiar with.
Showcase Your Achievements
Include measurable accomplishments from your past experiences. For example, discuss how you improved customer satisfaction ratings or contributed to increased revenue.
Express Your Passion
Convey your genuine enthusiasm for the hospitality industry and the specific role you're applying for. Explain why you're drawn to this particular company and position.
Address the Job Requirements
Carefully review the job description and address how your skills and experiences align with the key requirements. Use specific examples to illustrate your capabilities.
Keep It Concise
While you want to provide enough detail to make a strong case for your candidacy, remember to keep your cover letter concise. Aim for 3-4 paragraphs in the body section, each focused on a specific point or qualification.
By crafting a compelling body for your hospitality cover letter, you'll demonstrate your value as a candidate and increase your chances of landing an interview. Remember to tailor your letter to each specific job application for the best results.
Strong Example
As a passionate hospitality professional with over five years of experience in luxury hotels, I am excited to apply for the Guest Services Manager position at The Grand Resort. Throughout my career, I have consistently demonstrated my ability to exceed guest expectations and foster a positive team environment. At my current role at The Skyline Hotel, I implemented a new guest feedback system that increased our satisfaction scores by 25% within six months. I am particularly drawn to The Grand Resort's commitment to personalized service and sustainable practices, which align perfectly with my own values and expertise. My strong leadership skills, coupled with my fluency in three languages, would allow me to effectively manage diverse teams and cater to your international clientele. I am eager to bring my dedication to exceptional service and innovative problem-solving skills to contribute to The Grand Resort's renowned reputation for luxury and hospitality.
Why is this a strong example?
This is a strong example of a cover letter body for a hospitality position because it effectively showcases the candidate's relevant experience, achievements, and alignment with the company's values. The content is tailored to the specific job and company, demonstrating research and genuine interest. It highlights concrete accomplishments (implementing a feedback system that improved satisfaction scores) and relevant skills (leadership, multilingual abilities) that directly relate to the job requirements. The candidate also expresses enthusiasm for the company's values and explains how their experience aligns with the role. This approach shows the applicant's understanding of the industry and their potential value to the employer, making it a compelling and strong cover letter body.
Weak Example
I am writing to apply for the position of Hotel Receptionist at your establishment. I have worked in customer service before and I think I would be good at this job. I am a hard worker and I like talking to people. I can work any shift and I'm available to start right away. Please consider me for this role.
Why is this a weak example?
This is a weak example for several reasons. Firstly, it's overly generic and doesn't showcase any specific skills or experiences relevant to hospitality. The language is casual and unprofessional, using phrases like 'I think I would be good at this job.' It lacks concrete examples of achievements or relevant qualifications. The writer doesn't demonstrate knowledge of the hotel or hospitality industry, nor do they express enthusiasm for the sector. There's no mention of specific skills crucial for a Hotel Receptionist, such as reservation systems knowledge or problem-solving abilities. Overall, it fails to persuade the employer of the candidate's suitability and passion for the role.
How to Close Your Cover Letter
The closing of your hospitality cover letter is your final opportunity to leave a lasting impression on the hiring manager. This section should reinforce your enthusiasm for the position and provide a clear call to action. A strong closing can set the stage for further communication and potentially secure an interview.
Express Gratitude
Begin your closing paragraph by thanking the reader for their time and consideration. This shows professionalism and courtesy, which are essential qualities in the hospitality industry.
Restate Your Interest
Briefly reiterate your interest in the position and the company. This reinforces your enthusiasm and reminds the reader why you're an excellent fit for the role.
Include a Call to Action
Politely express your desire for an interview or further discussion about the position. This proactive approach demonstrates your eagerness and initiative.
Use an Appropriate Sign-Off
Choose a professional closing salutation such as "Sincerely," "Best regards," or "Thank you," followed by your full name.
Mention Enclosures
If you're including additional documents with your application, such as a resume or references, mention these below your signature.
By crafting a strong closing, you'll leave the reader with a positive final impression and increase your chances of moving forward in the hiring process. Remember to keep your tone professional yet warm, reflecting the hospitality industry's nature.
Strong Example
Thank you for considering my application. I am excited about the opportunity to contribute to the exceptional guest experience at The Grand Hotel. I would welcome the chance to discuss how my passion for hospitality and track record of exceeding customer expectations align with your team's goals. I look forward to the possibility of meeting with you to further explore how I can contribute to your continued success.
Why is this a strong example?
This is a strong closing for a hospitality cover letter for several reasons. First, it expresses gratitude for the reader's consideration, which is polite and professional. It then reiterates enthusiasm for the specific position and company, showing genuine interest. The closing also briefly reinforces the candidate's relevant skills and experience, reminding the reader of their qualifications. Additionally, it proactively requests an interview, demonstrating confidence and initiative. Finally, it ends on a forward-looking note, emphasizing the candidate's potential contribution to the company's success. This closing is concise yet impactful, leaving a positive final impression on the reader.
Weak Example
Thanks for reading my letter. I hope to hear from you soon. Have a nice day!
Why is this a weak example?
This is a weak cover letter closing for several reasons. First, it's overly casual and lacks professionalism, which is crucial in the hospitality industry. The phrase 'Thanks for reading my letter' comes across as presumptuous and doesn't add value. 'I hope to hear from you soon' is passive and doesn't demonstrate enthusiasm or initiative. 'Have a nice day' is too informal for a professional communication. This closing fails to reiterate interest in the position, doesn't include a call to action, and misses the opportunity to thank the employer for their time and consideration. It also doesn't include a professional sign-off like 'Sincerely' or 'Best regards'. Overall, it fails to leave a strong, lasting impression and doesn't reflect the level of professionalism expected in hospitality.
Cover Letter FAQs for Hospitality
What is the ideal format and length for a hospitality cover letter?
A hospitality cover letter should be concise, typically one page long, and follow a standard business letter format. It should include your contact information, the date, the employer's contact information, a professional greeting, 3-4 paragraphs highlighting your relevant skills and experiences, a closing paragraph, and your signature.
What key elements should I include in my hospitality cover letter?
Your hospitality cover letter should include a strong opening statement, specific examples of your relevant skills and experiences, knowledge of the company or position you're applying for, your passion for the hospitality industry, and a clear call to action requesting an interview or further discussion.
How can I make my hospitality cover letter stand out?
To make your cover letter stand out, tailor it to the specific job and company, use industry-specific keywords, highlight your unique experiences or achievements in hospitality, showcase your personality and enthusiasm for the role, and ensure it's error-free and professionally formatted.
Should I mention specific hospitality skills in my cover letter?
Yes, mentioning specific hospitality skills is crucial. Include relevant skills such as customer service, communication, problem-solving, teamwork, and any specific technical skills (e.g., knowledge of reservation systems or food safety regulations) that are applicable to the position you're applying for.
How do I address gaps in employment in my hospitality cover letter?
If you have gaps in your employment history, briefly address them in your cover letter by focusing on any relevant skills or experiences you gained during that time. For example, mention any volunteer work, training courses, or personal projects related to hospitality that you undertook during the gap.
Is it necessary to research the company before writing a hospitality cover letter?
Yes, researching the company is essential before writing your cover letter. This allows you to tailor your letter to the company's values, culture, and specific needs. Demonstrate your knowledge by mentioning recent company news, awards, or initiatives that align with your skills and interests in the hospitality industry.