AiResume

3 AWS Resume Examples & Writing Guide

Looking to land an AWS job? This guide provides 3 real-world AWS resume samples and step-by-step instructions on how to write your own. Learn what skills and experience to highlight, how to describe your achievements, and how to format your resume. Use the examples for inspiration and follow the tips to create a resume that gets interviews.

A solid resume is essential for landing an AWS job. But many AWS professionals struggle with how to best showcase their skills and experience. What goes into an attention-grabbing AWS resume?

This article provides step-by-step guidance for crafting an impactful resume as an AWS professional. It includes three real-world AWS resume samples from different roles and experience levels.

By the end of this guide, readers will know:

  • Which key AWS skills and certifications to highlight
  • How to effectively describe their AWS projects and accomplishments
  • Tips for choosing the right resume format and design
  • Common AWS resume mistakes to avoid

Whether an AWS newbie or veteran, this guide breaks down exactly what's needed to build a resume that will impress hiring managers and secure more interviews. Let's dive in and learn how to create a standout AWS resume!

Common Responsibilities Listed on AWS Resumes

  • Designing, deploying, and maintaining highly available, scalable, and fault-tolerant cloud infrastructure on AWS
  • Configuring and managing AWS services such as EC2, S3, RDS, Lambda, CloudFront, and others
  • Automating infrastructure provisioning and management using tools like CloudFormation, Terraform, or AWS CDK
  • Implementing security best practices, including IAM, VPCs, security groups, and monitoring
  • Monitoring and optimizing application performance, cost, and resource utilization
  • Troubleshooting and resolving issues related to AWS services and applications
  • Collaborating with development teams to ensure seamless integration and deployment of applications on AWS
  • Staying up-to-date with AWS service updates and best practices
  • Developing and maintaining AWS infrastructure as code (IaC) solutions
  • Designing and implementing disaster recovery and business continuity strategies on AWS

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How to write a Resume Summary

Creating a compelling summary or objective section in your resume isn't some esoteric skill that only a selected few possess, it's something learnable and achievable with the right guidance and practice. This section serves as a kind of introduction about yourself to potential employers, providing them with a succinct snapshot of your skills, expertise, career progress, and aspirations. So, how can you ace it, especially when you need one as a specialized individual like AWS (Amazon Web Services)?

First, it's essential to grasp what each section encompasses. A 'summary' typically reflects your career highlights and progress, focusing on high-impact achievements, skills, and qualifications. Its purpose is to instantly convey why you're a fit for the role you're applying for. On the other hand, an 'objective' is more about your career aspirations — what you seek in your next role or long term for your career journey.

When constructing your summary, it's advisable to concentrate your attention on relevant, quantifiable achievements. Remember to be specific and use actionable metrics if possible. It's one thing to casually state you've managed AWS infrastructure, and an entirely different approach to say you've managed AWS infrastructure for a multinational company, reducing operational costs by 20%.

In contrast, your objective should revolve around what you hope to bring to the potential employer, not just what you wish to gain. Even though objectives are somewhat future-looking, it's pertinent to align them with what the potential employer seeks in an ideal candidate. Hence, if you're an AWS professional desiring to leverage your skills in cloud computing to optimize storage solutions, then make sure it's clear and consistent in your objective.

Lastly, throughout both sections, radiate authenticity and precision. Avoid buzzwords or fluff that come off as cliche or hollow. Every word should wield weight and capture a part of your professional journey and ambitions. Also, ensure your tone and style stay consistent throughout your resume—it aids in painting an overall cohesive and clear picture of you as a professional.

Following these tips, remember that each resume is unique, reflecting the person behind it. While a sound structure is necessary, don't be afraid to infuse it with your personal touch. After all, it's your story that the resume tells, ensuring it does justice to it is simply an essential part of the process.

Strong Summaries

  • Experienced AWS Solutions Architect with a demonstrated history in designing and implementing highly available, scalable, and fault-tolerant systems on AWS, seeking a challenging position to utilize my skills.
  • Highly skilled AWS Certified SysOps Administrator with proven experience in managing AWS cloud infrastructure, ready to leverage my experience in maintaining and troubleshooting multi-platform environments.
  • 5+ years AWS Certified Developer adept at developing and maintaining applications written for S3, SNS, SQS, and other parts of AWS, eager to apply my knowledge and contribute to your team.
  • Dedicated AWS Certified Big Data Specialist known for designing and deploying a multitude of applications utilizing most of the AWS stack, aiming to use my skills to improve data quality and delivery.
  • Motivated AWS Certified Security Specialist with expertise in data integrity/encryption, incident response, security architecture and more, seeking a role to ensure top-tier security practices.

Why these are strong?

The above examples give clear information about the person's AWS certification, areas of expertise, years of experience, and what they can bring to the role they're applying for, hence they are good examples. Good practices include specifics about AWS product experience (i.e., S3, SNS, SQS, etc.), clear career objectives and goals, and motivation statements that show the candidate's passion and readiness to enhance the team or project they'll join.

Weak Summaries

  • I like using Amazon Web Services. It's fun.
  • I use AWS.
  • AWS is great. I've been using it for some time.
  • I've done some stuff with AWS.
  • Professional at AWS.

Why these are weak?

These examples lack detail and specificity, which are key to illustrating your skills, experience, and accomplishments in AWS. They don't mention specific AWS services or how you've used them, nor do they highlight any specific projects or results that you've accomplished using AWS. Instead of merely stating that you've used AWS or that you like it, it would be better to go into detail about your experiences and successes with it. It's also crucial to tailor your summary to the particular job you're applying for, highlighting the most relevant skills and experiences. These examples fail to do so.

Showcase your Work Experience

The Work Experience section is a cornerstone of your resume. It showcases not only where you've been and what you've done but also offers a glimpse into your professional journey and your capabilities. When written effectively, this section can brilliantly juxtapose your past experiences with your future potential, enabling potential employers to understand the value you bring.

When constructing the Work Experience section, be sure to think carefully about the organization. Chronological order, commencing with the most recent positions and extending back through time, is a traditional yet effective method. This shows a potential employer your progression and the stability of your career history.

Each position you mention should distinctly convey your roles and responsibilities. However, merely listing your duties isn’t enough. You must strategically present them to highlight the specific skills you utilised, the initiatives you undertook, and the outcomes you achieved. Remember, this isn't about commemorating every single task you've ever accomplished. Instead, focus on showcasing experiences that are pertinent to the position you're applying for.

White space, for instance, is often underrated. Too crowded a Work Experience section may seem daunting to read, making your crucial points less likely to be noticed, while too much unfilled space could raise eyebrows about gaps in employment. Strive for balance, ensuring your points are succinct yet substantive.

Whenever you can, quantify your experiences as it lends credibility and context to your claims. Talk not just in terms of duties but also in measurable achievements.

While using industry jargon may lend you a certain air of expertise, overstuffing your section with difficult-to-understand technical language may alienate potential employers who are not au fait with such terms. It's essential to strike the correct accord, utilizing recognized sector-specific language while still ensuring your writing is comprehensible.

Refine, edit and review your Work Experience section frequently. Mistakes here could be a detrimental distraction, making an unpleasant impression on the hiring manager. It's important to ensure there are no typographical errors or misrepresented information within this section.

Finally, bear in mind the importance of honesty. Each role you've held, each skill you've developed and each achievement you've made is a testament to your work history and potential. Present them truthfully, without resorting to exaggeration or fabrication.

The process of creating the ideal Work Experience section in your resume may seem daunting, time-consuming and intricate, but remember that the outcome is a genuine representation of you in the professional world. It unfolds your journey, illuminates your skills and promises your future contributions. With careful thought, strategic detailing and honest representation, you can craft a Work Experience section that precisely, yet engagingly, opens a window to your professional world for potential employers.

Expert Tip

Quantify your achievements and impact using concrete numbers, metrics, and percentages to demonstrate the value you brought to your previous roles.

Strong Experiences

  • Lead a team of 5 to architect and deploy AWS solutions for a variety of clients
  • Managed and maintained AWS instances across a large enterprise network
  • Developed an AWS-based data storage solution that increased operational efficiency by 30%
  • Provided AWS training and support for a department of 50Implemented continuous integration/continuous delivery pipelines for AWS deployments

Why these are strong?

These examples demonstrate good practice for a few reasons. Firstly, they are action-oriented and start with strong verbs such as 'Lead', 'Managed', 'Developed', and 'Implemented'. Secondly, they provide specific, quantifiable results where applicable which makes your achievements more concrete. Thirdly, they indicate a range of skill and experience, from team leadership to task-specific skills like developing data storage solutions or implementing CI/CD pipelines. Lastly, these bullet points give a sense of the candidate's role within wider team or organizational context which recruiters will often look for.

Weak Experiences

  • Worked with AWS
  • Did things on AWS
  • Used AWS for work
  • Handled AWS stuff
  • Know stuff about AWS

Why these are weak?

The examples provided are bad primarily because they lack specific details and achievements. A good resume bullet point should give a clear, concise summary of your responsibilities and accomplishments in a particular role. The above examples are too vague and do not demonstrate any particular skill or achievement. They all use generic language like 'worked with', 'did things on', 'used for work', etc., which does not provide any clear insight into the individual's capabilities or achievements with AWS. This is a bad practice because it fails to demonstrate to a potential employer how the applicant used AWS, what they achieved with it and how their knowledge can benefit the employer.

Skills, Keywords & ATS Tips

When you apply for an AWS job, you want to show the employer you're a good fit. One way is to highlight the right skills on your resume. This isn't just about stating you know AWS, you also want to show your hard and soft skills. Matching these skills with job keywords can also help your resume get found by the Applicant Tracking System (ATS). Let's detail this whole idea a bit more.

Hard & Soft Skills on an AWS Resume

Hard skills are the technical abilities you need for a job. For an AWS position, these could cover things like knowledge of different AWS services or understanding of cloud architecture. These are skills you can learn through training or practice.

Soft skills, however, are your personal attributes that can influence how well you work. For an AWS job, this might include teamwork, problem-solving ability, creativity etc. These skills show an employer your character and how you might add value to their team.

The Link Between Keywords and Skills

Job ads often contain keywords or phrases that describe the skills needed for a role. For example, an ad for an AWS job might have keywords like 'AWS solutions architect,' 'cloud,' or 'teamwork.' When you have these skills, it's good to use these same keywords in your skills section. If you've worked in a team or built cloud architectures, mention these things!

Applicant Tracking Systems & Skills

When you apply for a job, your resume might first be read by an ATS. This is a kind of software that employers use to filter resumes. The ATS scans your resume and looks for keywords related to the job. If it finds them, it gives your resume a high score, and you're more likely to get an interview.

By matching your hard and soft skills to the job keywords, you make it easier for the ATS to see you're a good fit. You help the ATS, and you help yourself. Remember, don't just list skills, explain briefly how you've used each skill. This helps human readers understand better. But don't overstuff your resume with keywords, ensuring a natural flow of language is important too!

So, every time you're applying for an AWS job, take a look at those ads. See which hard and soft skills they want, and match your skills to those keywords. It'll give you a higher chance of being seen by both the ATS and the hiring team.

Top Hard & Soft Skills for Full Stack Developers

Hard Skills

  • AWS CloudFormation
  • AWS Lambda
  • AWS EC2
  • AWS S3
  • AWS IAM
  • AWS RDS
  • AWS VPC
  • AWS Route 53
  • AWS CloudWatch
  • AWS DynamoDB
  • AWS ECS
  • AWS API Gateway
  • AWS SQS
  • AWS SNS
  • AWS EKS
  • AWS CodePipeline
  • AWS CloudFront
  • AWS Redshift
  • AWS Aurora
  • AWS Kinesis
  • Soft Skills

  • Problem-solving
  • Critical thinking
  • Adaptability
  • Collaboration
  • Communication
  • Time management
  • Attention to detail
  • Creativity
  • Leadership
  • Teamwork
  • Analytical thinking
  • Customer focus
  • Decision-making
  • Flexibility
  • Initiative
  • Interpersonal skills
  • Organizational skills
  • Prioritization
  • Resilience
  • Stress management
  • Top Action Verbs

    Use action verbs to highlight achievements and responsibilities on your resume.

  • Deployed
  • Configured
  • Optimized
  • Automated
  • Managed
  • Implemented
  • Designed
  • Monitored
  • Troubleshooted
  • Secured
  • Integrated
  • Developed
  • Maintained
  • Evaluated
  • Deployed
  • Analyzed
  • Collaborated
  • Documented
  • Resolved
  • Enhanced
  • Tested
  • Provisioned
  • Upgraded
  • Architected
  • Configured
  • Deployed
  • Debugged
  • Enabled
  • Executed
  • Installed
  • Modified
  • Operated
  • Planned
  • Protected
  • Revised
  • Scaled
  • Validated
  • Education & Certifications

    To add your AWS certification to your resume, you can include it under a special "Certifications" section. This section often follows the "Education" section. Here, you can list your AWS certification, the date you obtained it, and any pertinent details like the certification level (e.g. AWS Certified Solutions Architect - Associate). If you earned multiple AWS certifications or other educational achievements, list them in reverse chronological order. Remember to keep everything detail-oriented but concise to capture the potential employer's attention.

    Some of the most important certifications for AWSs

    This certification validates the ability to design and deploy scalable systems on AWS.

    This certification validates the ability to develop and maintain applications on AWS.

    This certification validates the ability to deploy, manage, and operate scalable systems on AWS.

    This certification validates advanced technical skills in designing distributed systems on AWS.

    This certification validates expertise in provisioning, operating, and managing distributed application systems on AWS.

    Resume FAQs for AWSs

    question

    What is the ideal resume format for AWS roles?


    Answer

    The most recommended resume format for AWS roles is the reverse-chronological format. This format highlights your most recent and relevant experience first, making it easier for recruiters to quickly identify your qualifications.

    question

    What is the ideal resume length for AWS roles?


    Answer

    The ideal resume length for AWS roles is typically one page for candidates with less than 10 years of experience, and up to two pages for those with more extensive experience. However, the most important factor is ensuring that your resume is concise, well-organized, and highlights your most relevant skills and achievements.

    question

    How can I tailor my resume for AWS roles?


    Answer

    To tailor your resume for AWS roles, focus on highlighting your experience with AWS services and technologies, such as EC2, S3, Lambda, CloudFormation, and others. Use relevant keywords and phrases from the job description, and quantify your achievements with metrics whenever possible.

    question

    What AWS certifications should I include on my resume?


    Answer

    AWS certifications are highly valued in the industry and can significantly boost your chances of landing an AWS role. Include any AWS certifications you hold, such as AWS Certified Solutions Architect, AWS Certified Developer, or AWS Certified SysOps Administrator, on your resume.

    question

    How can I showcase my AWS projects on my resume?


    Answer

    To showcase your AWS projects on your resume, provide a brief description of each project, highlighting the AWS services and technologies you used, the challenges you faced, and the solutions you implemented. Quantify your achievements with metrics such as cost savings, performance improvements, or time-to-market reductions.

    AWS Resume Example

    For an AWS (Amazon Web Services) role, your resume should highlight cloud computing expertise and hands-on experience with AWS tools and services. Showcase relevant certifications like AWS Certified Solutions Architect and projects involving cloud infrastructure deployment, automation, and security. Tailor your resume to the specific role, using AWS keywords. For roles like Cloud Architect or DevOps Engineer, emphasize skills in services like EC2, S3, VPC, and coding languages like Python. For roles like Cloud Support Associate, focus on customer service skills and experience troubleshooting AWS environments. Clearly format your resume, using sections for technical skills, work experience, and certifications. Keep descriptions concise and achievement-oriented.

    Tanya Carr
    tanya.carr@example.com
    (303) 478-7999
    linkedin.com/in/tanya.carr
    AWS

    Accomplished AWS Solutions Architect with a proven track record of designing and implementing scalable, highly available, and secure cloud solutions. Adept at leveraging AWS services to optimize application performance, reduce costs, and drive business growth. Passionate about staying up-to-date with the latest AWS technologies and best practices.

    Work Experience
    Senior AWS Solutions Architect
    01/2021 - Present
    Amazon Web Services
    • Led the architectural design and implementation of a large-scale, multi-region AWS environment for a Fortune 500 client, resulting in a 40% reduction in infrastructure costs and improved application performance.
    • Developed and executed a comprehensive migration strategy to move a client's on-premises workloads to AWS, achieving a 99.99% uptime and zero data loss during the transition.
    • Collaborated with cross-functional teams to implement a serverless architecture using AWS Lambda, API Gateway, and DynamoDB, enabling the client to rapidly deploy new features and scale their application seamlessly.
    • Conducted regular architecture reviews and provided expert guidance to ensure adherence to AWS best practices and industry standards.
    • Mentored and trained junior team members on AWS technologies, contributing to the professional development of the team.
    Cloud Solutions Architect
    06/2018 - 12/2020
    Accenture
    • Designed and implemented a highly scalable and fault-tolerant AWS architecture for a global financial services client, supporting millions of transactions per day.
    • Led the migration of a client's legacy applications to AWS, utilizing services such as EC2, RDS, and S3 to improve performance, security, and cost-efficiency.
    • Implemented a disaster recovery solution using AWS CloudFormation and Route 53, ensuring business continuity and minimizing downtime.
    • Developed automation scripts using AWS CLI and Python to streamline deployment processes and reduce manual intervention.
    • Collaborated with the client's development teams to implement CI/CD pipelines using AWS CodePipeline and CodeDeploy, enabling faster time-to-market for new features and updates.
    AWS Cloud Engineer
    01/2016 - 05/2018
    Deloitte
    • Implemented a secure and compliant AWS environment for a healthcare client, ensuring adherence to HIPAA regulations.
    • Designed and deployed a highly available and scalable web application using AWS EC2, ELB, and Auto Scaling.
    • Optimized application performance by implementing caching solutions using AWS ElastiCache and CloudFront.
    • Developed and maintained CloudFormation templates for infrastructure as code, enabling consistent and repeatable deployments.
    • Provided technical guidance and support to the client's development teams, ensuring the successful adoption of AWS services.
    Skills
  • AWS Architecture Design
  • AWS Migration
  • AWS Lambda
  • AWS EC2
  • AWS S3
  • AWS RDS
  • AWS DynamoDB
  • AWS CloudFormation
  • AWS CodePipeline
  • AWS CodeDeploy
  • AWS CLI
  • Python
  • Serverless Architecture
  • High Availability
  • Disaster Recovery
  • Education
    Master of Science in Computer Science
    09/2014 - 06/2016
    University of Washington, Seattle, WA
    Bachelor of Science in Information Technology
    09/2010 - 05/2014
    New York University, New York, NY
    AWS Lambda Resume Example

    AWS Lambda is a serverless computing service that allows you to run code without provisioning or managing servers. You simply upload your code and Lambda automatically scales and provisions the required resources. When crafting your resume for an AWS Lambda role, highlight any experience developing serverless applications. Showcase expertise in languages Lambda supports like Node.js, Python, and Java. Detail projects where you optimized Lambda functions for performance, cost-efficiency, and low latency. Emphasize experience with related AWS services like API Gateway, DynamoDB, and CloudWatch Logs for effective monitoring.

    Leslie Ferguson
    leslie.ferguson@example.com
    (241) 362-9204
    linkedin.com/in/leslie.ferguson
    AWS Lambda

    Innovative and results-driven AWS Lambda expert with a proven track record of designing, developing, and deploying highly scalable and performant serverless applications. Adept at leveraging the full potential of AWS Lambda to build cost-effective and efficient solutions that drive business growth and enhance user experiences.

    Work Experience
    Senior AWS Lambda Developer
    01/2020 - Present
    CloudTech Solutions
    • Architected and developed a serverless e-commerce platform using AWS Lambda, API Gateway, and DynamoDB, reducing infrastructure costs by 60% and improving performance by 40%.
    • Implemented a real-time data processing pipeline using AWS Lambda, Kinesis, and S3, enabling the company to process and analyze millions of data points in near real-time.
    • Designed and built a serverless CI/CD pipeline using AWS CodePipeline, CodeBuild, and Lambda, streamlining the deployment process and reducing deployment time by 80%.
    • Optimized AWS Lambda functions for performance and cost-efficiency, resulting in a 30% reduction in execution time and a 25% reduction in monthly AWS costs.
    • Mentored junior developers on AWS Lambda best practices and provided technical guidance on serverless architecture design and implementation.
    AWS Lambda Developer
    06/2018 - 12/2019
    Serverless Innovators
    • Developed and maintained serverless APIs using AWS Lambda, API Gateway, and Node.js, serving millions of requests per month with 99.99% availability.
    • Implemented a serverless batch processing system using AWS Lambda, Step Functions, and SQS, enabling the company to process large volumes of data efficiently and cost-effectively.
    • Integrated AWS Lambda with various AWS services such as S3, DynamoDB, and Cognito, creating seamless and secure serverless applications.
    • Collaborated with cross-functional teams to design and implement serverless solutions that met business requirements and exceeded performance expectations.
    • Contributed to the development of serverless best practices and standards, ensuring consistency and quality across all serverless projects.
    Software Engineer
    08/2016 - 05/2018
    TechSoft Inc.
    • Developed and maintained web applications using JavaScript, HTML, and CSS, improving user engagement by 25%.
    • Collaborated with backend developers to integrate RESTful APIs, ensuring seamless data flow between frontend and backend systems.
    • Implemented responsive web design principles to ensure optimal user experiences across various devices and screen sizes.
    • Conducted code reviews and provided constructive feedback to peers, promoting code quality and adherence to best practices.
    • Participated in Agile development processes, contributing to sprint planning, backlog grooming, and retrospectives.
    Skills
  • AWS Lambda
  • Serverless Architecture
  • Node.js
  • Python
  • API Gateway
  • DynamoDB
  • S3
  • Kinesis
  • Step Functions
  • SQS
  • Cognito
  • CodePipeline
  • CodeBuild
  • CloudFormation
  • RESTful APIs
  • Agile Development
  • JavaScript
  • HTML
  • CSS
  • Education
    Bachelor of Science in Computer Science
    09/2012 - 05/2016
    University of Technology, San Francisco, CA
    AWS Cloud Practitioner Resume Example

    An AWS Cloud Practitioner is a crucial role overseeing the efficient deployment and optimization of cloud infrastructure on Amazon Web Services. This versatile professional ensures seamless cloud operations, leveraging a comprehensive understanding of core AWS services like EC2, S3, and VPC. When crafting your resume, emphasize your AWS certifications and hands-on experience implementing security, compliance, and cost optimization best practices. Showcase your ability to troubleshoot complex issues and communicate technical concepts clearly to stakeholders. Highlight projects where you demonstrated strong problem-solving skills and a knack for identifying innovative cloud solutions that drive business growth.

    Ryan Soto
    ryan.soto@example.com
    (360) 414-5385
    linkedin.com/in/ryan.soto
    AWS Cloud Practitioner

    Highly motivated and certified AWS Cloud Practitioner with a strong passion for cloud computing and a proven track record of delivering innovative solutions. Skilled in designing, deploying, and managing cloud-based applications and infrastructures, ensuring optimal performance, scalability, and cost-efficiency. Adept at collaborating with cross-functional teams to drive digital transformation initiatives and achieve business objectives.

    Work Experience
    Cloud Solutions Architect
    06/2021 - Present
    Amazon Web Services (AWS)
    • Designed and implemented cloud migration strategies for enterprise clients, resulting in a 30% reduction in infrastructure costs and improved system performance.
    • Led the development and deployment of a highly scalable and fault-tolerant application using AWS services such as EC2, S3, and RDS, supporting over 1 million users.
    • Conducted workshops and training sessions to educate clients on AWS best practices and help them leverage cloud technologies effectively.
    • Collaborated with the sales team to develop compelling proposals and presentations, contributing to a 25% increase in new client acquisitions.
    • Mentored junior team members and fostered a culture of innovation and continuous learning within the organization.
    Cloud DevOps Engineer
    02/2019 - 05/2021
    Acme Inc.
    • Implemented CI/CD pipelines using AWS CodePipeline and CodeBuild, automating the software release process and reducing deployment time by 50%.
    • Designed and managed a highly available and scalable infrastructure using AWS CloudFormation and Auto Scaling, ensuring 99.99% uptime for critical applications.
    • Developed and maintained a comprehensive monitoring and logging solution using AWS CloudWatch and Elasticsearch, enabling proactive issue detection and resolution.
    • Optimized application performance by leveraging AWS Lambda and API Gateway, resulting in a 40% improvement in response times.
    • Collaborated with development teams to troubleshoot and resolve complex infrastructure and application issues, ensuring smooth operation of production systems.
    Cloud Support Engineer
    08/2017 - 01/2019
    CloudTech Solutions
    • Provided technical support and guidance to clients on AWS services, troubleshooting issues and ensuring timely resolution of incidents.
    • Developed and maintained a knowledge base of common issues and solutions, improving the efficiency of the support team by 30%.
    • Assisted clients in optimizing their AWS environments, recommending best practices and cost-saving measures.
    • Collaborated with the product development team to provide feedback on customer requirements and contribute to the improvement of the company's cloud-based offerings.
    • Conducted regular client satisfaction surveys and analyzed feedback to identify areas for improvement in the support process.
    Skills
  • AWS Certified Cloud Practitioner
  • Cloud Architecture Design
  • Infrastructure as Code (CloudFormation, Terraform)
  • Continuous Integration and Deployment (CI/CD)
  • Serverless Computing (Lambda, API Gateway)
  • Containerization (Docker, Kubernetes)
  • Monitoring and Logging (CloudWatch, Elasticsearch)
  • Scripting (Python, Bash)
  • Networking (VPC, Route53, ELB)
  • Security (IAM, KMS, WAF)
  • Databases (RDS, DynamoDB)
  • Agile Methodologies
  • Project Management
  • Technical Writing
  • Customer Support
  • Education
    Bachelor of Science in Computer Science
    09/2013 - 06/2017
    University of Washington, Seattle, WA