Use this bank teller resume example and writing guide to create a stellar application. Built by experts, it lays out key sections to include, content to highlight, and formatting tips to make your resume pop. Copy the resume example as a template and follow the step-by-step instructions to build a resume that will get you hired.
A solid resume is key to landing a job as a bank teller. Your resume is often the first thing a hiring manager will see, so it's important to make a great impression. A well-written resume can help you stand out from other applicants and increase your chances of getting an interview.
In this guide, we'll walk you through the steps to create an effective bank teller resume. We'll cover what information to include, how to highlight your skills and experience, and tips for making your resume shine. We'll also provide a sample resume to give you a clear idea of what your finished product should look like.
Whether you're a seasoned bank teller or just starting your career, this guide will help you put together a resume that showcases your strengths and helps you get noticed by potential employers. By following these guidelines and using the example as a template, you'll be well on your way to creating a compelling resume that can help open doors to new opportunities in the banking world.
Common Responsibilities Listed on Bank Teller Resumes
Processing customer transactions, including deposits, withdrawals, and loan payments
Cashing checks and issuing money orders, cashier's checks, and traveler's checks
Receiving and processing account applications, including verifying customer information and documentation
Promoting and selling bank products and services to customers
Maintaining accurate cash drawer balances and resolving discrepancies
Answering customer inquiries and providing information about bank products and services
Processing and recording night deposits and mail transactions
Maintaining security and confidentiality of customer information and transactions
Providing excellent customer service and handling customer complaints or issues
Performing clerical duties, such as filing, data entry, and maintaining records
Adhering to bank policies, procedures, and regulations
Participating in training and professional development opportunities
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How to write a Resume Summary
Creating an impactful summary or objective section on your resume can be considered as an art. It's the initial piece of details about yourself that the hiring personnel will engage with. Thus, it needs to capture attention while remaining succinct, credible, and informative.
As a Bank Teller, your summary section should put your strongest professional attributes at the forefront. Showcase your foundational banking knowledge, numeracy skills, customer service orientation, and attention to detail. Remember, you're not trying to sell anything here - the idea is to present a genuine snapshot of your professional persona. Avoid using industry jargon or complex language – keep it straightforward, engaging, and sincere.
Focus on Your Strengths
Take a self-assessment approach before you pen down your strengths. Identify your core competencies and how they align with the banking industry's requirements. Also, reflect upon any major professional achievements, feedback, or recognition that you have received during your tenure as a Bank Teller.
Highlight Relevant Experiences
Your experiences create deeper connections and narratives for the hiring personnel to follow. You don't have to list down every detail. Instead, identify and highlight the experiences that showcase your alignment with the role.
Be Authentic with Your Career Aspirations
In a succinct manner, express your career aspirations. Make sure they align with the job position you're applying for or the broader scope of the banking sector.
While it's important to match the job description, keep your focus on the value you can add to an organization with your unique set of skills and experiences. Remember, authenticity is key. You must portray a genuine, confident, and trustworthy image about yourself.
Be Mindful of the Word Limit
Resumes should ideally be brief and ultra-focused. Hence, every word and sentence in the summary or objective section must contribute something valuable, effectively encapsulating your professional persona in the most effective way possible.
Writing an impactful summary or objective section requires careful wording, thoughtful self-reflection, and a good measure of earnestness. If done right, it can serve as a great introduction to your professional self, resonating with the reader(UI) and helping communicate your expertise, authoritativeness, and trustworthiness without overtly selling yourself. This space is your handshake moment with the hiring personnel, so make every word count!
Strong Summaries
Experienced Bank Teller known for excellent client service and detail-oriented money management. Recipient of multiple professional awards for efficiency and accuracy. Seeking to apply expertise to a new role at Your Bank to enhance client experiences and transactions.
Energetic Bank Teller with 3 years of experience efficiently managing various financial transactions, such as deposits, withdrawals, and check cashing. Excellent customer service skills, meticulous record-keeping, and strong attention to detail.
Veteran Bank Teller with 10 years of experience in providing top-notch customer service, handling daily transactions, and maintaining an accurate cash drawer. Confident in handling high-stress situations and resolving customer issues in a friendly, courteous manner.
Result-oriented Bank Teller with solid understanding of banking procedures. Proven track record in managing high-volume transactions with superior precision and proficiency. Enthusiastic to contribute my skills to ABC Bank for improving customer satisfaction and loyalty.
Why these are strong?
These examples are good because they are both detailed and individualized. They outline specific skills, experiences, and achievements of the candidate, rather than being generic or vague. These summaries do not just list skills, but also show the results of those skills, making them great examples for a professional summary. They highlight the key attributes a Bank Teller must possess such as meticulous attention to detail, excellent customer service skills, and the ability to handle high-volume transactions. Furthermore, they express a clear career intention to contribute these skills to a future employer. These elements make the examples attractive to potential employers and give a clear picture of the candidates' strengths.
Weak Summaries
Proven ability to toss money around. A huge fan of Scrooge McDuck, looking to be a teller to dive into money like in the cartoons.
I've always been good with numbers, especially when counting my own money at the end of the month. I figure being a bank teller could help increase my own savings.
Looking for a job as a bank teller. Not looking to make friends, just want to handle cash.
Been in and out of jobs for the past year, so decided to settle for a bank teller position.
Why these are weak?
In each of these examples, the professional summary fails to highlight the important skills or experiences that would be relevant to a bank teller position. They also lack professionalism: the first two could be interpreted as the candidates being more interested in money for personal gain than in fulfilling their job roles. The third example portrays negative behavior or attitude (not interested in building professional relationships) which is not desirable in a team-based environment like a bank. The last example shows lack of commitment or enthusiasm for the targeted position, which can leave a poor impression on potential employers.
Showcase your Work Experience
Crafting a work experience section for a resume is an exercise in precision and targeting. As a bank teller, it's essential to focus on the specific skills, accomplishments, and experiences that highlight your suitability for similar roles. It's about efficiently summarizing past roles while showcasing growth and professional development.
The process begins with listing your employment history, starting from the most recent. For each role, state the job title, the company, and the duration of your stay. Keep the time frame clear and honest to avoid creating doubts later.
The next step could be called the meat of the matter - describing your actual duties and responsibilities. But it's not just about stating what you did in a certain role. Go beyond routine tasks and focus on instances where you made notable contributions. Did you improve a process? Did you receive an award or recognition? These are the things potential employers want to see.
As a bank teller, a core part of your role involves attention to detail, customer service, and accurate handling of financial transactions. Thus, any instance where you enhanced efficiency, customer satisfaction, or risk management can positively impact your resume. Show how you utilized these skills to augment your performance, making you a valuable asset to the team.
Remember to make the work experience relatable. Use clear and simple language that any hiring manager, regardless of their background, can understand. The key is to be comprehensible without being mundane.
Moreover, try to quantify your successes. Numbers tend to offer a direct measure of achievement. They are attention-grabbing, verifiable, and give a concrete picture of your ability.
After all, the goal of a work experience section is to portray you, the applicant, as someone who has grown professionally, learned from each role, and consistently added value to past employers. So, it’s all about demonstrating relevant skills and experiences that paint you as the right fit for the role you seek.
Expert Tip
Quantify your achievements and impact using concrete numbers, metrics, and percentages to demonstrate the value you brought to your previous roles.
Strong Experiences
Processed an average of 200 transactions each day in a timely manner
Promoted to Senior Bank Teller after demonstrating efficiency and accuracy in handling cash, checks, and receipts
Recognized by branch manager for exceptional customer service skills and dedication to maintaining accuracy
Assisted with the training and mentoring of 3 new tellers, sharing knowledge of bank policies and procedures
Implemented new process for managing vault cash, reducing errors by 20%
Performed daily accounting functions like opening/closing accounts, assisting with credit/debit card applications and navigating banking software systems
Why these are strong?
Good examples paint a clear picture of responsibilities but also achievements in the role. They demonstrate the individual's hard skills such as handling cash, checks, and receipts, being promoted, navigating banking software systems, as well as soft skills like exceptional customer service and assistance in training new tellers. These are all signs of a proactive worker who has not only fulfilled their duties but has made significant contributions to their workplace. Moreover, mentioning specific figures (e.g., '200 transactions each day,' 'reducing errors by 20%') can provide concrete proof of one's performances and accomplishments.
Weak Experiences
Handled money transactions
Spoke to customers
Put money in cash drawer
Checked account balances
Spoke on the phone
Used a computer
Opened the bank
Closed the bank
Wrote things down
Why these are weak?
The listed examples are poor because they demonstrate a lack of specificity. Bad examples for bullet points in a Bank Teller resume section are overly vague, fail to quantify achievements, and lack action verbs that emphasize skills and abilities. For instance, 'handled money transactions' does not reveal the volume, complexity or impact of said transactions, leaving a potential employer uninformed about the candidate's proficiency and accomplishment. Likewise, phrases like 'spoke to customers' or 'used a computer' are too general to communicate any distinctive expertise. It would be more productive to indicate how many customers were dealt with daily or which specific computer applications were used. Moreover, tasks such as 'opened the bank' or 'closed the bank' are expected and do not signify any particular skill or accomplishment. Good bullet points should highlight not only tasks performed but also how they contributed to the overall success of the bank.
Skills, Keywords & ATS Tips
Starting a career as a Bank Teller or aiming for advancement means presenting the right blend of hard and soft skills on your resume. Understanding how to choose and present these skills is crucial. Also knowing the connection between automatic tracking systems (ATS) and matching skills can make a success difference.
Importance of Hard and Soft Skills for a Bank Teller
Hard skills are learnable abilities or experiences, often related to technical competency. For a Bank Teller, these might include cash handling, account management, or using specific financial software.
Soft skills, on the other hand, account for interpersonal abilities and character traits. These are vital in the banking sector, reflecting your capacity to provide excellent customer service, solve problems, and thrive in a team environment. Key soft skills for a Bank Teller could be basic etiquette, active listening, or critical thinking.
However, it's not enough to just have these skills - you need to sell them correctly on your resume. The idea is to make relevance apparent. Match your skills with what the job ad speaks. It helps you to be seen as a strong candidate.
Keywords, ATS, and Matching Skills
Resumes often pass through the ATS before human eyes ever see them. These systems scan for specific ‘keywords’ from the job description. If these keywords match with on-resume skills, you pass the ‘test’. By using the language from the job ad in the skills section of your resume, you increase the chance it will be selected and seen by a hiring manager.
To align your resume with the ATS requirements, carefully read the job ad. Identify the specific hard and soft skills required. Then, check your resume and make sure the skills you listed align with those in the job ad, both in noun and verb form.
Crafting a successful resume isn't about stuffing it with jargon or fluff. It's about proving you have what the job requires. Mixing these activities strategically - proper hard and soft skills, mindful language use, and savvy ATS alignment - will surely bolster your resume, and the chances of it making to the hiring manager’s desk.
Top Hard & Soft Skills for Full Stack Developers
Hard Skills
Cash handling
Accounting
Financial transactions
Mathematics
Customer service
Banking regulations
Data entry
Risk management
Fraud prevention
Knowledge of banking products
Attention to detail
Accuracy
Computer literacy
Problem-solving
Time management
Soft Skills
Communication
Interpersonal skills
Empathy
Patience
Adaptability
Teamwork
Stress management
Conflict resolution
Professionalism
Critical thinking
Customer orientation
Ethical behavior
Attention to detail
Organizational skills
Positive attitude
Top Action Verbs
Use action verbs to highlight achievements and responsibilities on your resume.
Processed
Balanced
Assisted
Verified
Handled
Resolved
Managed
Assessed
Communicated
Collaborated
Reconciled
Advised
Calculated
Responded
Documented
Escalated
Identified
Investigated
Promoted
Educated
Solved
Supported
Trained
Welcomed
Implemented
Reviewed
Prevented
Processed
Transferred
Explained
Organized
Maintained
Complied
Conducted
Handled
Assured
Developed
Education
To add your education/certificates to your resume as a bank teller, first, create a section titled "Education & Certifications." List your degrees/diplomas with the institution's name, graduation date, and any honors received. For certificates, include the certificate name, issuing institution, and date received. If the certificate is relevant to the job, you might also summarize what you learned. Ensure every detail enhances your chances as a candidate, showing you have the required knowledge and credibility.
Resume FAQs for Bank Tellers
question
What is the ideal format for a bank teller resume?
Answer
The ideal format for a bank teller resume is a reverse-chronological format, which lists your work experience from most recent to oldest. This format highlights your relevant experience and makes it easy for employers to quickly identify your qualifications.
question
How long should a bank teller resume be?
Answer
A bank teller resume should typically be one page in length. However, if you have extensive relevant experience, it can be up to two pages. The key is to be concise and highlight only the most relevant information for the role.
question
What keywords should be included in a bank teller resume?
Answer
Some important keywords to include in a bank teller resume are: cash handling, customer service, attention to detail, problem-solving, multitasking, and any relevant banking software or systems you have experience with.
question
How can I make my bank teller resume stand out?
Answer
To make your bank teller resume stand out, quantify your achievements and accomplishments with specific numbers and metrics. For example, instead of saying 'handled cash transactions,' you could say 'Accurately processed over $10,000 in cash transactions daily with zero discrepancies.' Additionally, highlight any relevant certifications or training you have completed.
Bank Teller Resume Example
As a bank teller, you are the friendly face greeting customers and accurately handling their financial transactions. Key duties include cash handling, responding to inquiries, and promoting bank services - making strong customer service and cash management skills essential. To craft an impressive resume, emphasize any experience serving customers and handling cash responsibly. Highlight your attention to detail, math aptitude, and computer skills with banking software. Above all, convey your warm personality and commitment to accurate, courteous service.
Max Kelley
max.kelley@example.com
•
(226) 892-7662
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linkedin.com/in/max.kelley
Bank Teller
Detail-oriented and customer-centric Bank Teller with a proven track record of delivering exceptional service and maintaining high accuracy in financial transactions. Adept at building rapport with clients, resolving complex issues, and promoting bank products and services to drive revenue growth. Committed to ensuring compliance with industry regulations and maintaining the highest standards of integrity.
Work Experience
Senior Bank Teller
06/2020 - Present
Chase Bank
Consistently exceeded sales targets by 20% through effective cross-selling of bank products and services
Recognized as 'Employee of the Month' three times for outstanding customer service and accuracy
Trained and mentored a team of 5 junior tellers, fostering a collaborative and high-performing work environment
Implemented a new cash management system, reducing balancing discrepancies by 35%
Launched a successful customer feedback program, resulting in a 25% increase in customer satisfaction scores
Bank Teller
03/2018 - 05/2020
Bank of America
Processed an average of 100 transactions per day with 99.9% accuracy
Assisted in the successful onboarding of 200+ new clients, contributing to a 15% increase in branch customer base
Resolved complex customer inquiries and complaints, maintaining a 95% satisfaction rate
Participated in community outreach events, promoting financial literacy and enhancing the bank's brand image
Collaborated with the sales team to identify potential leads, resulting in a 10% increase in product adoption
Teller Intern
06/2017 - 08/2017
Citibank
Shadowed experienced tellers and learned best practices in customer service and transaction processing
Assisted in the daily balancing of cash drawers, ensuring 100% accuracy
Supported the branch team in various administrative tasks, improving overall operational efficiency
Participated in a customer satisfaction survey project, contributing to the development of enhanced service strategies
Completed comprehensive training on banking products, services, and compliance regulations